Help Center

Register as soon as you have chosen your program and preferred start date. This gives your project coordinator plenty of time to prepare. We recommend registering at least one week before your preferred start date. We send the project start email about two months before that date. If you register closer to your start date, we send it shortly after registration.

Art2Fund is free for schools that meet the participation requirements. Your school or organization needs at least 20 participating students, must use the official Art2Fund drawing paper, and must upload the artworks within three months of the registered start date. The personal flyers must also be shared with families. Purchases are always optional, and there is no minimum sales target. If no artworks are uploaded or the project is not completed, a $99 program development fee may apply. We send several automated reminders before taking this step. If your school runs into a problem, let us know as soon as possible. Together, we can look at extending the project or finding another suitable solution.

Your project materials, including the drawing paper template, are available in the administration module. Your school prints the drawing paper and personal flyers. Product orders are shipped directly to the address entered by the buyer. Shipping costs and sales tax are shown at checkout before payment.

Families are free to decide whether to activate a personal page, invite visitors, or order products. Purchases are always optional. When a school registers, it commits to completing the project under the participation requirements. If your plans change, email info@art2fund.com as soon as possible. Depending on how far the project has progressed, the $99 program development fee may apply.

Please use the official Art2Fund drawing paper from the administration module. Your school prints as many copies as needed. The drawing frame, name and class fields, and scan markers help us process each artwork correctly. Print the template at its original size and do not crop, resize, redesign, or remove any part of it.

Students can use most drawing and painting materials that scan clearly. Markers, crayons, acrylic paint, and colored pencils all work well. Bright, clear colors usually give the best result. Before scanning, make sure the artwork is dry and flat. Avoid wet or heavily smudging materials, thick layers of paint, glitter, reflective materials, and raised or three-dimensional elements. Keep the scan markers visible.

Each student submits one artwork per project. Ask the student to choose the artwork they would most like to use on their personal page and products.

Yes. A student may create the artwork at home as part of the school's project. The school provides the official Art2Fund drawing paper and makes sure the completed artwork is scanned and uploaded through the administration module.

Yes. Teachers are welcome to add an artwork of their own. Please use the official Art2Fund drawing paper so it can be processed in the same way as the students' artwork.

Yes. The school keeps the original drawings throughout the project and can return them to the students afterwards. We recommend keeping the originals until the project has ended. This makes it easy to scan and upload an artwork again if needed.

The project coordinator can add the missing artwork through the administration module. Once it has been uploaded and processed, an individual personal flyer will be available for that student. The coordinator receives an email when the flyer is ready. If you need help adding the artwork, email info@art2fund.com.

Personal flyers are usually ready within one business day after the artworks have been submitted for processing. The project coordinator receives an email as soon as they are available in the administration module. The school then downloads, prints, and gives the flyers to the students.

The project coordinator can download the personal flyer file again from the administration module. The coordinator also has an overview of all uploaded artworks. For each student or artwork, the coordinator can view the personal access code and share it with that student's parent or guardian.

The available products and current prices are shown in each student's online shop. Prices are displayed in US dollars and reflect the fundraising percentage selected by the school. Sales tax and shipping are added at checkout, where buyers can review the complete order total before paying.

Not at all. Parents decide whether to activate their child's personal page and whether to order products or invite visitors. If a parent does not activate the page, it will not be available for viewing or ordering. This does not create any costs for the school as long as the school completes the project requirements.

All available payment methods are shown at checkout. If none of these methods works for a parent, email info@art2fund.com. We will look at the available options and help where possible. For security, never send a full card number or security code by email.

The online shops open after the artworks have been processed and the personal flyers are ready. The school chooses an ordering period of one to four weeks. After the official ordering period ends, the shops remain available for late orders for a limited time. The shop will always show whether ordering is still possible. If ordering has closed, a pop-up will explain this. Late orders do not add to the school's fundraising proceeds.

Email info@art2fund.com before the closing date if your school needs more time. We will review the request and confirm whether the closing date can be adjusted. An extension also changes the fundraising cut-off date.

Yes, late ordering remains available for a limited time. Open the student's online shop to see whether an order can still be placed. If ordering has closed, a pop-up will explain this. Late orders do not add to the school's fundraising proceeds.

The project coordinator can view project, sales, and fundraising information in the administration module. Reports are available for the complete project and at class and student level. If you cannot find the information you need, email info@art2fund.com.

The project coordinator can view sales and fundraising information in the administration module throughout the project. We pay the school's proceeds about one week after the project end date. The final amount reflects any refunds or payment corrections. Missing payout details can delay payment. For questions about a specific payout, email info@art2fund.com.

The school decides how to use its fundraising proceeds and explains that purpose to parents and buyers. We pay the proceeds about one week after the project end date. The school can use or transfer the funds as soon as they have been received.

The buyer should email info@art2fund.com within seven days of receiving the order. Include the order number, delivery address, a short explanation, and clear photos of the product. Please contact us before returning anything. In most cases, the photos and order information give us what we need to review the issue and provide a solution.

Support is available by email at info@art2fund.com or through the contact form in the Help Center. We use email so we can review all the information related to your question, look into your specific situation, and provide a complete answer. Keeping the details together also helps us resolve questions efficiently. For the quickest help, include the school name and any relevant student name, class, personal flyer code, personal page link, order number, screenshots, and a clear description of the issue. Our website chatbot can answer many common questions right away. We do not offer phone support. Email questions are handled in the order they are received.

Your order is produced after checkout and shipped directly to the delivery address you entered. Products usually ship within about three business days. Delivery time depends on the carrier and destination. Use the status link in your order confirmation to follow the order and view tracking information.

We send a confirmation email after a successful order. Check your spam or junk folder if you do not see it. The order will also appear in the order overview on the student's personal page. If you cannot find either confirmation, email info@art2fund.com before ordering again. Include the email address used at checkout, the student's name or personal page, the order date, and any payment information that can help us identify the order. Do not send full card details or security codes.

The student's personal page shows an overview of orders placed through their online shop. The page is accessed with the personal QR code or link on the flyer and is intended for the student and their parent or guardian. The overview makes it easy to see who has supported the project, check whether an expected order was completed, and thank relatives or friends for their order.

First, check whether you received an order confirmation email and whether the payment was completed. Then refresh the student's personal page. If the order is still missing, email info@art2fund.com before ordering again. Include the email address used at checkout, the student's name or personal page, the order date, the amount charged, and the order number if available.

Email info@art2fund.com with the order number and the company details that should appear on the document. We will check which invoice or receipt we can provide for your order.

Each product is custom-made with the student's artwork. The price also reflects the fundraising percentage selected by the school. When fundraising is enabled, part of the product price goes to the school for orders placed during the official ordering period. Sales tax and shipping are added at checkout. You can review the product, artwork preview, and complete order total before paying.

All available payment methods are shown at checkout. If none of them works for you, email info@art2fund.com before placing the order. We will look at the available options and help where possible. For security, never send a full card number or security code by email.

The school chooses an official ordering period of one to four weeks. After that period, the shop remains available for late orders for a limited time. Open the shop to see whether ordering is still possible. If ordering has closed, a pop-up will explain this.

Yes, late ordering remains available for a limited time. Open the student's online shop to see whether an order can still be placed. If ordering has closed, a pop-up will explain this. Late orders do not add to the school's fundraising proceeds.

Email info@art2fund.com within seven days of receiving the order if a product is damaged, defective, incomplete, incorrectly printed, or different from what you ordered. Include the order number, delivery address, a short explanation, and clear photos. We will review the issue and let you know the next step. Colors on a finished product can look slightly different from the original artwork or the preview on a screen. This is normal because materials and printing methods reproduce colors in different ways.

Do not give cash to the student. Orders are placed and paid for through the secure online shop. If online payment is not possible, email info@art2fund.com. We will look at the available options and help where possible.

Use the status and tracking link in your order confirmation to check the delivery first. If the order has not arrived or the tracking information is not updating, email info@art2fund.com with the order number, delivery address, and a short description of the issue. Products from the same order can arrive in separate packages when they are made or shipped at different times.

Orders can be shipped to US delivery addresses accepted during checkout. Enter the delivery address to see whether it is supported and to view the shipping costs. For questions about a specific address, email info@art2fund.com before ordering.

We use personal and order data to run the project, process artwork, activate personal pages, fulfill orders, and provide support. We only share information with service providers that need it for these purposes. We do not sell, rent, or lease parent or student data for unrelated use. Parents decide whether to activate their child's personal page. For questions about privacy rights, deletion, consent, COPPA, FERPA, district requirements, or data-processing agreements, email info@art2fund.com.

Fundraising is optional. The school can choose a fundraising percentage of 0%, 5%, 15%, 25%, or 33%. With 0% fundraising, products are sold at their base prices and the school does not collect proceeds. When fundraising is enabled, orders placed during the official ordering period contribute to the school's proceeds. The school decides how the funds will be used and communicates that goal to families and buyers. Late orders do not add to the school's fundraising proceeds. Contact the project coordinator if you have questions about the school's fundraising goal.

Any additional charge is shown before payment. If you have a question about a charge, email info@art2fund.com before completing the order. Include a screenshot of the order total, but make sure it does not show card details or other sensitive payment information. We will review the charge and explain the available options.